Terms of use

1. Terms of use

1.1 This Website, hereinafter referred to as vietjet.de, is a travel search engine. Vietjet.de does not provide, own or control any of the services or products displayed on the Website and has no control over the accuracy of the services or products displayed on the Website.

We publish information on this website in good faith as to its accuracy and review as well as update it on a regular basis. However, we cannot guarantee the completeness or accuracy of this information. We cannot and have not verified the accuracy of information provided by service providers, such as airlines or hotels, nor can we do so for any other information provided to us by third parties. We cannot accept any responsibility to you or to any third party for any errors or omissions on this website. We may change, update or delete information on this website without prior notice. We cannot guarantee the continuous availability of this website, nor can we guarantee that the website will be error-free, nor can we guarantee that any information or content available on this website will be free of viruses or other harmful components.

We do not warrant or make any representations regarding the usability of the information, products or services on this website for any purpose. This website is maintained as it currently is and only to the extent of actual availability. You are responsible for all risks with respect to your use of this website. We are not responsible for any errors, omissions or misleading information and we hereby exempt ourselves from liability in connection with such information to the fullest extent permitted by law.

All photographs used on the Website are for illustrative purposes only and are not accurate representations of actual facilities, accommodations or other service provided unless specifically stated.

1.2 Vietjet.de is not the seller or agent for the services and products displayed on the Website and does not assume any liability for the services and products displayed on the Website.

Vietjet.de does not sell services or products. Vietjet.de merely provides a travel search engine that can be used by the User to search for relevant services and products.

1.3 For the sale, the brokerage as well as the operation of the booked services or products obtained through this website are subject to the terms and conditions of the respective travel providers, agents or the corresponding service providers. Please read them carefully and accept them as soon as you have chosen a service or product from a respective provider. Please note that vietjet.de does not assume any liability for the selected services or products.

1.4 It is possible that you will not be redirected or linked to a website of the third party provider for the booking or purchase of the displayed services and products. In this case, you remain on this website and can complete the purchase of the product or the booking of a service without leaving this website. Please note that in such cases we only provide an online form on this website that transmits all information to the travel provider (e.g. agent, service provider). A link to the travel provider's terms and conditions will be provided prior to a booking of a service or purchase of a product. Please read them carefully and agree to the terms and conditions of the travel provider (e.g. agent, service provider). Without agreeing to our terms of use as well as the general terms and conditions, no data will be transmitted to the respective travel provider.

The general terms and conditions of the travel provider (e.g. agent, service provider) apply. In case of a purchase or booking, a contract of the user is made between the user and the travel provider or service provider, in which vietjet.de is not involved. Vietjet.de does not process payments or accept payments on behalf of the respective travel provider. We also do not provide any communication between the user and the travel provider.

Vietjet.de does not assume any responsibility or liability for the travel service or product, as vietjet.de also has no influence on the travel service or product, on the price calculation or on the availability of the travel service or product.

The user is obliged to contact always the travel provider (e.g agent, service provider) to clarify any questions or problems in connection with the purchase or booking of a service / product.

1.5 The content on this website may not be modified, reproduced, distributed, sold, published or reproduced in any way by the user.

1.6 By continuing to use this website, you agree to the following terms and conditions:

All names, logos and related product or service names used on this website are the trademarks of their respective owners. All rights are hereby acknowledged.

All copyrights and other intellectual property rights relating to the material on this website, including the HTML code, text, photographs or other images displayed on our website, are owned by either us or their respective owners. If you wish to use any information or content displayed on our website, you must first obtain our written consent or the written consent of the owner of the intellectual property rights. You may not modify, copy, transmit, display, perform, publish, license, or create derivative works of any software on this website or information obtained through this website. To the extent that copying or transfer is explicitly permitted, you may not modify or delete any copyright notice or attribution.

Any reference on this Site to any third party products, the services, processes, corporate identifiers, trademarks or other information does not constitute or imply endorsement by you of such third party, or any recommendation or sponsorship whatsoever. Links to other websites not operated by us are provided solely for your convenience. We are not responsible for those products, services, processes, corporate identifiers, trademarks or other information provided by third parties. To the extent that we provide hyperlinks to such sites on our website, we do not endorse the content of such sites, nor are we affiliated with these operators. We do not verify the content of the sites linked to us.

You may not use the Site for any activity that violates any law, infringes the rights of any third party, or violates the standards, content requirements or regulations of any applicable governmental authority. You may not use the Site in a manner that is disruptive to or offensive to third parties, defamatory to third parties, or unduly pressurizing third parties. You will indemnify and hold us harmless from and against any and all claims, litigation, demands, damages, costs and expenses arising out of your or any other person's use of the Site.

Unless we grant you permission to use it as set forth below, or unless you have a legal right to do so, you may not:

- Use any robot, spider or other automatic mechanism or manual process to inspect and access the content of this Website;
- use this Website for any purpose other than proper reservations and purchases;
- make false, fraudulent or speculative reservations, or reservations with respect to an anticipated need;
- in any way create the impression that vietjet.de endorses your products or services;
- place false or inaccurate information on our website;
- post or distribute on our site any material that is unlawful, threatening, libelous, defamatory, obscene, indecent, hateful, pornographic, profane, or material that could constitute a crime or offense, give rise to civil liability, violate or incite hatred, or for any other purpose that is unlawful or violates this Agreement;
- use or access this web site in a manner that, while reasonable, adversely affects the performance or function of the web site, or adversely affects any computer system or network connected to vietjet.de, or otherwise affects users of this web site;
- upload to or transmit through this web site any content, software or process, or in any way use the web site to introduce viruses, Trojan horses, worms, time bombs or any other programs or processes that may interrupt, interpose or take any action that results in the inappropriate use of our systems or interfere with the operation of this web site or the systems that vietjet.de uses, or in any way violate the rights of any third party;
- Use any software, routines or items to interfere or attempt to interfere with the operation of this web site or to cause or attempt to cause an inappropriate use of our systems or to mask or disguise the origin of any information provided through this web site.

1.7 All of the content on this website is the exclusive property of the website operator and its affiliated companies, unless the ownership of a third party is specifically indicated. Other company, product and business names on the website may be trademarks of their respective owners. The user is not granted any rights or licenses to use these trademarks.

Furthermore, we endeavor to respect the copyrights of all images and texts used. If you, as the copyright holder, discover any copyright infringement on our website, please contact us immediately so that we can investigate further. We will follow up on any information regarding infringement of a copyright or other intellectual property right and take appropriate action as necessary.

In case of any copyright infringement, competition law infringement or similar legal infringement, we would like you to contact us immediately, indicating the relevant legal infringement.

In order to avoid unnecessary legal disputes and the associated costs, you are obligated to inform us immediately upon detection of any copyright infringement, competition law infringement or similar legal infringement. Furthermore, you are subject to a duty to minimize costs, i.e. in the event of a possible violation of one of the relevant laws (copyright, competition law or similar legal violations), you must give us the opportunity to review your claims in order to be able to respond to any violations with appropriate measures without incurring any costs in advance. If a corresponding contact is not made prior to a legal dispute, in particular a lawyer's warning without prior contact with us, these costs will be rejected as unreasonable in terms of the duty to minimize costs.

Copyright infringements, competition law infringements or similar legal infringements can be sent to us in writing to our address stated at the end of this terms of use, stating the relevant legal infringement, your full name, company affiliation, address, telephone number and e-mail address. We will process your request within 30 days of receipt of your letter.

1.8 All contents on this website have been created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content.

As the operator of the website, we are responsible for our own content on these pages in accordance with general laws. However, as the operator of the website, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this matter is only possible from the time of knowledge of a specific violation of the law. If we are made aware of any such infringements, we will remove this content immediately.

1.9 Our travel search engine / website contains links to external websites of third parties, on whose contents we have no influence. Therefore, we can not assume any liability for these external contents. The respective provider or operator of the linked websites is always responsible for their content. The linked websites were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked websites is not reasonable without any specific indication of a violation of the law. We will immediately remove such links if we are made aware of any violations of the law.

1.10 We may modify these terms of use at any time and without prior notice. Should we amend these terms of use, they will apply from the time of their publication on the website.

1.11 You may contact us at bookings@vietjet.de.

This document was last updated on January 14, 2021